Resolve family feuding quickly - bizjournals:

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Son made a He corrected it, but Dad is still simmeringv over how dumb theerror was. Mom thoughtlesslty made a hurtful remark. She forgot all abouyt it by thenext day, but her wordsw went into the family’s She Did It Again” file to be periodically Brother got a generous year-ens bonus. The company’s performance figures showed he more thanearnedc it, but since January, his siblinge have been muttering about favoritism. Because the familie who own and run businessedsare human, they’re subjecrt to slip-ups, oversights and the productioh of unintended consequences.
If ignored, others’ reactionds to those gaffs and goofs can affect the workplace atmospherwe and family relationships like a couples of rotten apples in the Discomfort thickens into resentment that may turn into bitternessa that can either explode into open conflicrtor — worse eat away like acid at the family and the It’s important to head off that chai n of emotions and events by moving proactively to ease the tensionsx that distract people and disable business processes. Whatever the sourcd of the tension, right words or deeds at the righrt time can draw in fresb air to coolthe situation. Here are a few ways of doingh it.
• Trade self-righteousness for self-appraisal: Son made a big mistakd in an importantsales presentation, and Dad got seriouslgy out of sorts about it. For weeks, Dad was hot on the inside and frosty onthe outside. Then one Dad looked into the bathroom mirror and recognized a guy who had made his own shar ofbusiness mistakes. That got him thinkin about the circumstancesof junior’s blunder. Could he have given the young guy insufficient or even inaccuratewbackground information? • Be honest but not One of Mom’s less endearing traitds was her habit of popping off without thinking it through.
This time, her words cut so deeplyg that everyone around her felt The wisecrackjust wouldn’t wash out of theifr minds, and it was taking up room that shouldr have gone to more constructivde thoughts. Finally, her daughter realize the situation had festeredlong “Mom, I don’t think you meant she told her mother quietly, “but when you made that statement abour us kids, you hurt all of us. Pleasew sit down with us and explain what you said and help us to get back on an even Mom was surprised and eager to clearthe air; the familyg was relieved when she gathered them aroun d for a talk, and life at the office and at home brightenedf up again.
• Find something to admird and admit it: When news of brother’s fat bonusx check got around thefamily (and word of such thingsd always gets around the family), the “It looke like Dad loves him best” gas begab to pollute the air. Reasoning ran from “It’s becausee he’s the oldest” to “He alwayas lets Dad win on thegolf course” to “Hre demanded the money and Dad wouldn’t turn him Then in a late afternoon gripes session that focused on brother and his bonus, someonee said, “But you know, he’s one of the best people the most effective motivators, I’ve ever seen.
Remembet he got the drivers to work overtime durinv thebasketball tournament.”